Terms of Service

Effective: 4 August 2026

These terms are the agreement between you and Simão Coutinho, sole trader, taxpayer number 223695815, of Rua da Guiné, 4785-112 Trofa, Portugal ("we", "us"), for your use of PostQueueHD. By creating an account you accept them.

What the service does

PostQueueHD lets you connect social accounts you control, upload content, and schedule it to be published at a time you choose. We publish on your behalf, using access you grant us through each platform's own authorisation screen.

Your account

You must be at least 16 and able to enter a contract. Keep your password and two-factor device to yourself; you are responsible for what happens under your account. Tell us at info@postqueuehd.com if you think someone else has access.

One person may belong to several teams. Whoever owns a team controls its channels, its billing and its members.

Connected channels

You may only connect accounts you own or are authorised to manage. You keep ownership of those accounts, and you may disconnect them at any time.

Each platform sets its own rules — Meta's Platform Terms, TikTok's Developer Terms, YouTube's Terms of Service — and those rules apply to you as well as to us. Using PostQueueHD does not exempt you from them. If a platform suspends or restricts your account, we cannot overrule that.

Your content

Your content stays yours. You give us only the permission we need to store it, convert it into the formats a platform requires, and publish it where you told us to.

You promise that you have the rights to everything you publish through us, and that it does not infringe anyone's copyright, trade mark or privacy, is not unlawful, and does not breach the rules of the platform you are publishing to.

What you may not do

• Publish content that is unlawful, hateful, harassing, or sexually exploitative.
• Publish spam, or automate posting in a way that breaks a platform's rules.
• Impersonate anyone, or connect an account you do not have permission to manage.
• Attempt to break, overload, reverse-engineer or gain unauthorised access to the service.
• Resell the service without our written agreement.

We may suspend or close an account that does any of these.

Payment

Prices are shown on the site and include VAT where applicable. Payment is taken in advance for each period through ifthenpay. If a payment does not arrive, we downgrade the account to the free plan; we do not delete your content for non-payment.

You may cancel at any time and keep access until the end of the period you have paid for. We do not refund part-periods except where consumer law requires it.

Availability, and what we do not promise

We work to keep the service running, but we do not promise it will be uninterrupted or error-free.

In particular, we do not promise that any given post will be published. The platforms we publish to can and do change their APIs, impose rate limits, refuse content, revoke access without notice, or fail. Where a post fails we will tell you and let you retry, but we are not responsible for the consequences of a post that did not go out.

Some features depend on approvals we do not control — a platform's app review or quota grant — and may be unavailable or capped until those are granted.

Liability

Nothing here excludes liability for death or personal injury caused by negligence, for fraud, or anything else that cannot be excluded by law.

Subject to that, our total liability to you in any 12-month period is limited to what you paid us in that period. We are not liable for lost profits, lost business, lost audience or lost data.

If you are a consumer, your statutory rights under Portuguese and EU consumer law are unaffected by this section.

Ending the agreement

You may delete your account at any time in Settings. We may close your account with 30 days' notice, or immediately if you seriously breach these terms or use the service unlawfully.

When your account is deleted we delete your data as set out in the Privacy Policy.

Changes to these terms

We may change these terms. If a change matters, we will email you at least 30 days before it takes effect. Continuing to use the service after that means you accept the change; if you do not, delete your account.

Law and disputes

These terms are governed by the law of Portugal, and the courts of Porto have jurisdiction.

If you are a consumer in the EU, you may also use the European Commission's online dispute resolution platform, or a Portuguese consumer arbitration centre.

Contact

Simão Coutinho Rua da Guiné, 4785-112 Trofa, Portugal info@postqueuehd.com